BTC BCO2408SU Manuel d'utilisateur télécharger pdf (Page 16)

Combo 2408SU, USB 2.0 External Drive

TROUBLESHOOTING

To help you get more familiar with this USB 2.0 external drive, Combo

2408SU, the following FAQ lists some common problems you might

encounter. Please read it for reference before you request RMA support from

your dealer.

Q1. The drive cannot be recognized.

(1) It’s possible the drive hasn’t been connected properly. Please check

whether the USB cable and power connector are tightly connected. If yes,

do the hot-plugging again.

(2) Check if the driver of PCI host card connected in the pc has been installed.

(3) If your pc has a built-in USB 2.0 port, install the driver, check the BIOS

setting or consult the motherboard manufacturer.

Q2. The drive can read data and audio discs, but it can’t read DVD discs.

Why?

Because Windows Operating System doesn’t support the playback of DVD

discs and you have to install another software to play DVD discs. (e.g.: Power

DVD or Win DVD)

Q3. The drive can’t read former session(s) of the CD-R disc which has

been written twice or more times.

Before writing CD-R discs with data copy, remember to choose “Import

session” so as to read the former sessions.

Q4. There is noise while reading.

If the disc is eccentric or there are labels stuck on the disc surface, it will

cause noise.

Q5. The drive doesn’t have power.

Please check if the power cord is connected securely.

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BTC BCO2408SU Manuel d'utilisateur Page 16